Help centre

Support

Help with discovering events and venues across Cyprus, managing your account, and using Avenue Now’s latest features.

Contact us

The fastest way to report a problem or share an idea is inside the app: open the menu, choose Settings, then select Report a problem or Share feedback or ideas.

You can also email support@avenuecy.com. Include your device model, iOS version, app version, and a screenshot if relevant.

Common questions

When can I download Avenue Now?

The iPhone app is awaiting App Store approval. Use the launch-update form on the homepage to hear when it is ready.

How do I discover plans across Cyprus?

Use Explore to move around the map, search by name, switch between events and venues, and filter by date, category, distance, or price. Location access is optional.

How do For You recommendations work?

Sign in and choose your interests and preferences. Avenue Now uses those choices, and your selected or permitted location when available, to rank relevant events. Update them under Settings → Event preferences.

How do I save events, follow venues, and manage reminders?

Sign in, tap the bookmark on an event, or tap Follow on a venue profile. Your saved events and followed venues appear under Saved. Reminder and venue-update choices are available in Settings → Notification preferences.

Why can’t I see an event I submitted?

Event submissions are reviewed before they appear publicly. You can check current, pending, approved, past, hidden, or rejected submissions under Manage events.

How do I report incorrect or inappropriate content?

Use the in-app report option for the relevant event or venue, or open Settings → Report a problem. Include the listing name and a short explanation so it can be reviewed.

How do I review signed-in devices?

Open Settings → Active sessions to review or revoke devices currently signed in to your account.